All Systems Operational
Global Telephony System
Operational
UCMS ( Case Management System )
Operational
UCMS Web Application
Operational
UCMS APIs
Operational
Mobile Applications
Operational
Balancy
Operational
IConnectYou ( Mobile App )
Operational
Online Scheduler (iConnectYou)
Operational
IConnectYou APIs
Operational
Member Website
Operational
Member Website (Web Application)
Operational
Content APIs
Operational
Online Scheduler (Member Website)
Operational
Global Wellbeing Questionnaire (GWQ)
Operational
Customer Hub
Operational
Interactive Reports ( Focus BI )
Operational
Client Reporting ( Focus )
Operational
Provider Platform
Operational
Resilience Navigator
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance : Global Wellbeing Questionnaire (GWQ), iConnectYou and Balancy Sep 3, 2026 05:30-08:30 UTC
We will be performing planned maintenance on our Global Wellbeing Questionnaire (GWQ), iConnectYou and Balancy applications to implement important enhancements and optimize our systems. During this time, there might be temporary disruptions in the service.
We apologize for any inconvenience caused and appreciate your understanding. The maintenance window is scheduled as follows:
Date: 03-Sep-2026
Start Time: 05:30 AM UTC
End Time: 08:30 AM UTC
Posted on Aug 28, 2026 - 13:56 UTC
We apologize for any inconvenience caused and appreciate your understanding. The maintenance window is scheduled as follows:
Date: 03-Sep-2026
Start Time: 05:30 AM UTC
End Time: 08:30 AM UTC
Posted on Aug 28, 2026 - 13:56 UTC