All Systems Operational

Uptime over the past 90 days. View historical uptime.
Global Telephony System Operational
90 days ago
100.0 % uptime
Today
UCMS ( Case Management System ) Operational
90 days ago
100.0 % uptime
Today
UCMS Web Application Operational
90 days ago
100.0 % uptime
Today
UCMS APIs Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Balancy Operational
90 days ago
100.0 % uptime
Today
IConnectYou ( Mobile App ) Operational
90 days ago
100.0 % uptime
Today
Online Scheduler (iConnectYou) Operational
90 days ago
100.0 % uptime
Today
IConnectYou APIs Operational
90 days ago
100.0 % uptime
Today
Member Website Operational
90 days ago
100.0 % uptime
Today
Member Website (Web Application) Operational
90 days ago
100.0 % uptime
Today
Content APIs Operational
90 days ago
100.0 % uptime
Today
Online Scheduler (Member Website) Operational
90 days ago
100.0 % uptime
Today
Global Wellbeing Questionnaire (GWQ) Operational
90 days ago
100.0 % uptime
Today
Customer Hub Operational
90 days ago
100.0 % uptime
Today
Interactive Reports ( Focus BI ) Operational
90 days ago
100.0 % uptime
Today
Client Reporting ( Focus ) Operational
90 days ago
100.0 % uptime
Today
Provider Platform Operational
90 days ago
100.0 % uptime
Today
Resilience Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Planned Maintenance : iConnectYou and Balancy
Completed - The scheduled maintenance has been completed.
Jul 2, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:30 UTC
Scheduled - We will be performing planned maintenance on our iConnectYou and Balancy applications to implement important enhancements and optimize our systems. During this time, there might be temporary disruptions in the service.
We apologize for any inconvenience caused and appreciate your understanding. The maintenance window is scheduled as follows:

Date: 02-July-2026
Start Time: 05:30 AM UTC
End Time: 06:30 AM UTC
Jun 29, 16:10 UTC
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

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